Jobid=2227097eef9b (0.102)
Ready for a career move that feels right? At Dila Recruitment, you're more than just a resume. We offer a deeply personal recruitment experience, taking the time to understand your individual aspirations. Plus, our team of recruiters lives and works internationally, providing you with access to a wider range of global opportunities and a nuanced understanding of different markets.
Position: Customer Support Specialist
Work model: Fully remote (within Greece)
Location: Anywhere in Greece
Employment type: Full-time
What the role involves:
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Providing support to customers through phone conversations, chat, and email correspondence
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Following up on support tickets/cases to guarantee timely, high-quality closures
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Upholding superior customer experience standards while representing a major international brand
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Demonstrating empathy and building reliable, professional partnerships with clients and stakeholders
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Actively contributing to achieving client-specified goals and company performance objectives
We are looking for:
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Fluency in Dutch (C1/native preferred)
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Very good English at B2 level or above
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Outstanding interpersonal and problem-solving skills with a customer-first mindset
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Comfortable with technology, computers, and multiple software platforms
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Resourceful individual capable of handling various tasks simultaneously
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Positive, collaborative team player suited to a high-volume, evolving environment
What we provide:
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Complete, cost-free relocation help: covered flights, 2-week hotel stay with breakfast, and dedicated housing search support
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Competitive base pay + two extra salaries annually + performance bonuses; Sundays & public holidays paid at 200%
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Healthcare benefits package plus various employee perks and discounts
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Professional, certified training program
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Clear advancement opportunities and personal development
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Engaging social events and community responsibility projects
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Free Greek language courses online
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